I am the new guy.
I just started working a new job that involves a lot of 3D printing (although I am not that familiar it) and the WASP 2040 died on me.
The display stopped displaying and everything else died too. Is there a fuse somewhere that I should be looking for?
Any input is more than welcome because I am aware of my newbeeness am kind of troubled right now.
Thank you
Hi Enrico, Thanks alot for your answer! I am located in Montreal, Canada. What else can I tell you about my problem? Thank you!
Hi, try to describe me how the problem occurred… what you was doing and what the machine was doing when the problem occurred.
Have you some sort of techical knowledge about the 3d printers or electronics in general?
If not I thiknk that I can’t help you from here: in this case try to contact the shop where the printer was bought, and ask for support.
All the best. Enrico
Hi Gabriel!
I’m so sorry for you! Unfortunaly I don’t have an answere…
Habitualy we call WASP (Only on the morning!) for the electronic problems.
Good luck!
Hello Enrico, My technical knowledge is limited when it comes to 3D printers. I will contact the shop it bought at and try to manage the problem with them. Thanks alot!
Every time I encountered this problem on a WASP, the power supply was died. Only 1 time was the main power switch (the one on the back of the printer). Please let me know if you solve the problem.
Hello!
The power supply’s fuse was indeed dead! I changed it for a new one and it is now back to life!
I wonder though, why did it blow and will it do it again? It happened while I was printing a very small part and I think the head got stuck in the filament. Could this cause the machine to demand more power to the power supply?
Thanks again for the support !
Hi Gabriel, I think that the problem is not the fuse and neither the head stuck.
The fuses are safety valves… somenthing else is broken, in my opinion.
But it’s an opinion.
Anyway if you pay the travel expenses, I can come to repair your WASP! 
Ask for help to your local tecnical support…
Oh ok…
So I have dismantled the baseplate and found out that the heater and heat sensor both seem to be defective. Maybe the sensor has been giving a bad reading to the machine causing the heater to overheat?
For the heating adhesive, I would have ordered one already, but the shipping time is 6 weeks. So I am trying to find a way around.
So I need a few information:
1- If I set the bed temperature in Cura to 0 (zero) would I be able to use an external heat source? That would allow me to skip the installation of the sensor and the shipping delays.
2- I can’t find any information on the temperature sensor. Could you tell me any specs about what I would need if I decided to go that way?
3- You should definitely find a company to cover your travel expenses to visit Montreal. It is a very nice city.
Thank you!
Hi, I don’t understand how you can say that the heater and the sensor are defective.
The heater can’t overheat, becasue there is an emergency termal lock built in.
I suggest you to don’t change these coponents un your own, because the placement of them is very critical for the print quality.
3D printers aren’t very complex machines, but a bit of experience is needed to avoid to make trouble. I suggest you to call a professionist to get support.
I never tried to print with print bed totally cold, but I think that if you rebuild the gcode with bed temp to 0, the machine didn’t wait for it. I can’t try now, i’m at home and here now it’s 23.
Good night
Hello!
Please see attached file! : )
This is what makes me think that the heater overheated. Also the dense smoke coming from underneath the base. And the firefighters and sprinklers. Kidding. But still, I am pretty sure the part is bad now.
The laboratory I am working at is located in an electrical engineering college, so I have help figuring this out.
I still need more info on the temp sensor though. Can you hep?
Thank you!
I’m sorry, but I don’t have the sensor specification. Ask to the local WASP support.
Regards
Hi Gabriel,
I’m thinking seriously to buy a Deltawasp, and i’m wondering how you figure out to fix it. I mean how much support you could get, and how long did Wasp take to fix it.
I will working with the machine, and can’t imagine waiting several weeks waiting for a component or so.
Thanks for sharing your opinion,
Happy print
Hi Gabriel, I’m a italian WASP reseller from Turin (http://www.cosmo3d.it). Where are you?
Anyway, when all is died, is possible that the power supply circuit is gone.
Are you esxperienced in electronics?
It’s difficul to find the problem from your short description: say me something more! What you was doing when the problem occurred?
Enrico
Hello Kala!
WASP were of no help regarding my issue. They took several days to tell me that they were unable to ship a new heated pad to me. They could not tell me the specifications of the temp sensor and just stopped answering my emails when I insisted in getting the info. I never implied that I wanted free replacement. I asked for a new part shipped and billed to me asap and they never did.
Right now I am using a smaller heated pad that reduces my print surface by about 30% because that is all I could find. I am using the thermistor that came with it. The reading might slightly off. Who know…
A bit later on my nozzle clogged and was damaged. I naively unscrewed it to clean/fix it. By doing so, I ripped the heating element off of the extruder because it is just taped together and holds in place with what looks like to be plumber tape. So I bought a new extruder. Unlike the heat pad, the extruder is available online for 200$. And it did take several weeks to arrive.
If I were you I would look into another brand that has dealers near your office/ house or at least that use readily available parts on the internet. Because these sexy Italian printers are capricious and not really the “workhorse” I would like them to be.
I have had a waaaaay better service from all the helpful people on this website.
Thank you Gabriel to share your experience. I haven’t found much reviews on the web.
It sounds unbelievable that such a “big” company do not provide spare part, worst, do not answer customer help 
I regret, reading the spec, their machines looks great, good volume, and not too pricey. I was ready to go for the Delta 40-70 industrial.
I’m far from Italia, so i’m not so sure anymore.
Bye and happy print !
You are welcome. I hate giving bad reviews and I wonder if anyone has had a different experience than mine.
